Lecture five – Stakeholder engagement, internal, external and in emerging markets

Here’s the latest in my lecture series, this week on Stakeholder engagement, internal and external, and in emerging markets It’s embedded below too. Next week the lecture is on reputation, reporting and communications and I will post slides on here. Lecture Five – Stakeholders, external and internal from Tobias Webb

What 300 stakeholders think are the ten most critical issues for 2015

Guest post by Tara Holmes, communications manager, Future 500 Each year, Future 500 releases a report of what we predict will be the Top 10 most critical issues driving stakeholder engagement in the coming year. The report is a breakdown and summary of these issues based on our own internal research as well as feedback…

27 expert tips on engaging stakeholders in emerging markets

Last week we held a training workshop on engaging stakeholders in emerging markets. Below are the tips the dozen or so experts who assembled for the two day meeting came up with at the end. They are in no particular order. I hope they are useful. Some are of course blindingly obvious. 1. Training helps!…

  • Nov 1, 2014
  • Supply Chain
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15 tips on speaking at business events

I have an confession to make.  OK, an admission.  I’ve been responsible for about 100 conferences, maybe more, in the last 15 years. Scary, but manageable Sorry.  I know conferences sometimes (often?) have a bad reputation.  Many are dull. I get that. In my defence, I’ve always tried to make mine interesting.  Generally I hope…

Good article on the costs of poor stakeholder engagement in the extractive sector

This article notes that: “Researchers at the Centre for Social Responsibility in Mining interviewed employees at several dozen major international corporations who are involved with extractive activities, and found that companies are increasingly having to deal with the social and environmental impacts of their work, and that it’s hurting them where it hurts most: their…

  • Oct 8, 2014
  • NGOs
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Stakeholder engagement: Six best practices and one critical principle for success

Wayne Dunn, president of the CSR Training Institute and professor of practice in CSR at McGill, a veteran of 20+ years of global CSR and sustainability projects, offers some advice. I recently wrote a piece on five mistakes companies make in stakeholder engagement and many of you asked me to give a list of best practices….

Quick expert Q&A on engaging difficult stakeholders in emerging markets

As regular readers (all three of you) will know, I am focusing writing and interviews at the moment around the area of stakeholder engagement. That’s alongside business and human rights and deforestation. Of course it’s no co-incidence that I also have products to sell in these areas too, but a chap has to eat, and…

Five key points about stakeholder advisory panels, groups and boards

I recently finished a piece of research for a large company on external stakeholder advisory groups. The final report, all 8000 words of it, is of course confidential to the client. But what I can share with you are some of the (alas by no means all) key findings from the research, which are below….

Top tips on stakeholder engagement

John Aston and Alan Knight have just published a new book with DoShorts in the UK. It’s called Smart Engagement: Why, What, Who, How. I sent Alan five questions about the book. Here’s what he had to say below: TW: Someone said to me the other day they feel that stakeholder engagement is one part…

The top five mistakes companies make in engaging stakeholders

Wayne Dunn I’ve known, fished with, and worked with Wayne Dunn since about 2007. He’s one of the most knowledgeable and experienced advisors in the field of CSR and sustainable business that I have met in my years in the field. When I first met him he was working on a plan to take submerged timber…

  • Aug 24, 2014
  • Stakeholders
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If your stakeholders are too ‘safe’, what then?

Not all stakeholders are as useful as they used to be The sustainable business world is full of stakeholders who can be a little too ‘safe’ for companies. What do I mean by this? Let me put it simply, lest I confuse myself. There are NGOs, non-profits, institutes, associations, membership groups, some academics, some think-tanks…

  • Jul 30, 2014
  • Stakeholders
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Corporate diplomacy and stakeholder engagement: Five questions for Witold Henisz

Henisz: “Corporate Diplomacy is the proactive engagement of external stakeholders” Witold Henisz, author of the new book “Corporate Diplomacy: Building Reputations and Relationships with External Stakeholders” answers five questions about his tome. Tobias Webb: Your new book is on corporate diplomacy, what is that exactly? How is it manifested?  Witold Henisz: Corporate Diplomacy is the…

  • Apr 24, 2014
  • Stakeholders
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Business/NGO partnerships: Six key lessons from Oxfam America

Chris Jochnick I put five questions to Chris Jochnick, director, private sector department at Oxfam America. Here’s what he had to say in response. 1) What are you guys, corporate campaigner or collaborator/partner? Do some folks get confused? Oxfam straddles the divide between campaigner and collaborator, and yes – this can be confusing. But we…

  • Jan 2, 2014
  • NGOs
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Ten tips for activists when engaging companies

A guest post by Danna Pfahl and Erik Wohlgemuth from the Future500.  Listening matters Activists provide the critical checks and balances on the corporate sector, serving as one of the core drivers of progress across the globe. Holding companies  accountable for their social and environmental footprint is critical in addressing some of the greatest challenges…

11 effective ways to engage "opinion formers" on CSR/sustainability

Because I write this blog and founded/publish a business magazine, Ethical Corporation, and perhaps due to the fact that I try to teach CR at a university, I think I’ve been pigeonholed as some kind of minor “opinion former” of some sort. (is there a worse term? Perhaps “thought leader”, the saying or reading of…

  • Aug 23, 2013
  • Uncategorised
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