A few obvious musings on ethics, reputation, sustainability and changemanagement

Turkey ‘bans’ Twitter: Usage skyrockets. Unwise move I spoke at an Istanbul conference yesterday on the above topics. Organised by Turkey’s leading reputation expert Salim Kadibesegil, the event brought together 150 senior executives from Turkish business. I can’t claim any expertise on Turkey, other than suggesting that it’s a fascinating, intellectually curious and deeply hospitable and…

Top tips on how to manage business risk through reputation

True cliche Last week I organised and hosted a roundtable event at the Royal Society of Arts in London on the difficult subject of how to better manage business risk through reputation. It was an off-the-record executive discussion, kindly sponsored by RiiЯ (Risk2Reputation). Their thoughtful CEO Tom Vesey took part alongside 16 senior executives from…

Why social issues matter in business

Here’s a 24 slide deck of images and text I presented today to about 30 managers in a training session. The direct link is here and the deck is embedded below. I tried to cover a fair bit of ground in 45 minutes. I attempted to look at why and how social and environmental issues…

Sustainable business in Turkey, a briefing and a few thoughts

I can’t pretend to be any kind of expert on corporate social responsibility / sustainable business in Turkey. But I have been fortunate enough to spend several days in Istanbul just last week. I was leading a workshop on internal and external communications in sustainable business. Essentially, we covered how the leading companies make the…

  • Sep 16, 2012
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Reputation management and social media insights from GE, Alcoa, Dezenhall

Here’s a few podcasts I taped at Ethical Corporation’s recent conference on the above subject in New York. Enjoy: Gary Sheffer from GE shares his key lessons from the recent ‘Reputation, Preservation and Crisis Management’ conference Nick Ashoo from Alcoa shares his key lessons from the recent ‘Reputation, Preservation and Crisis Management’ conference Eric Dezenhall…

  • Mar 17, 2012
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Twelve ways of dealing with difficult stakeholders

A tricky question came up at a recent reputation and crisis management conference hosted by Ethical Corporation and Useful Social Media in New York. “How” asked many senior corporate communications delegates, “do you deal with people who have no interest in dialogue?” There are a couple of facets here. Yes there are some foes, online…

Four tenets of good reputation and communications

Following from my earlier post “Fifteen lessons for protecting/enhancing corporate reputation” I had a conversation with Neil Glassman of Social Media Today about some of the themes covered in our conference held in New York this week. If for some reason, listening to a conversation about the following is of interest, click here. Here’s the…

Fifteen lessons for protecting/enhancing corporate reputation

Ethical Corporation and Useful Social Media are today hosting a conference on reputation and crisis management in New York. Here’s fifteen tips that came out of our first session and Q&A, which featured GE, Alcoa and P&G, among others: 1) Boards and senior managers DO understand the value of reputation BUT still want numbers and…

  • Mar 5, 2012
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